Privacy Policy

At Pokies Station Casino, we take your privacy seriously. Protecting your personal information is a priority, and we handle your data responsibly and securely. This Privacy Policy explains how we collect, use, and protect your information to keep you informed and confident while playing with us.

Data Processing

Our operations comply with gambling regulations, which means we process your personal data to provide you with access to our games and related services.

Pokies Station Casino is managed by Dama N.V., a company registered in Curaçao, with its subsidiary Friolion Limited in Cyprus. Dama N.V. holds a valid gaming license issued by Antillephone N.V.

By using our services, you agree to this Privacy Policy. We recommend checking back regularly, as updates may happen. Continuing to use the site after changes means you accept the updated terms.

Collection of Information

We collect several types of personal data through your interaction with our website, including:

Registration and Communication Data: Details you provide when creating your account or contacting support, such as your name, email, and ID documents.
Interaction Records: Logs of emails, live chats, or other communications.
Transaction and Usage Data: Records of your deposits, withdrawals, bets, and site activity.
Compliance Documents: Information needed for identity verification and to meet legal requirements.

Usage of Information

Your data is used for:

Processing payments and managing your bets.
Delivering the games and services you request.
Verifying your identity and ensuring regulatory compliance.
Sending promotional offers, only if you agree.
Monitoring for fraud and illegal activities.
Improving our services through analysis and research.

Marketing Communications

If you opt-in, we may send you promotions about Pokies Station Casino’s offers and updates. You can unsubscribe anytime via your account settings or by contacting support.

Disclosure of Information

We do not sell or rent your personal data. It may be shared only:

Within our company group to maintain service quality.
With trusted partners for processing payments and verification.
With third-party providers helping us run the site and comply with laws.

All third parties are bound by strict confidentiality agreements to protect your data.

Data Security and Retention

We use strong security measures to protect your information, complying with legal standards. Your data is kept as long as required by law, usually at least five years after you close your account, following anti-money laundering rules.

Cookies and Tracking

To improve your experience, we use cookies and similar technologies. They help us analyze site usage, enhance functionality, and support marketing. You can manage cookie settings in your browser, but restricting cookies might limit some features.

Your Rights and Contact Information

You have the right to access, correct, or request deletion of your personal data. You can also opt out of marketing communications. For any concerns or requests, contact our Data Protection Officer (DPO) via email. Under GDPR, you can also file complaints with relevant authorities.

We’re committed to protecting your privacy and providing a secure, fair gaming environment. If you have questions about your data, please get in touch.